Metawin | Arena

MetaGuru | MetaWin

Find out how to manage your profile settings, communication preferences, security, KYC and safer gambling

Account

Choose a different name which displays on your profile and in the community chat

Change your display name

Update your profile avatar which displays on your profile and community chat

Adding an Avatar

System, service and marketing messages

Tips if your device is running slow

Articles to best manage your profile settings, displays and communication preferences

General

Access your MetaWin account with your email address

Login with email address

Use your Google account to access your MetaWin account

Login with Google account

Connect with MetaMask, Coinbase Wallet, WalletConnect, and Phantom

Connect with your Web3 wallet

Options to secure and access your account

Security

Regaining access to your MetaWin account when you've lost access to your email account

Lost access to email

Can't access your account? Learn about recovery options here

Recovery

What acceptable documents you can provide to verify your address

Proof of address

What acceptable documents you can provide to verify your identity

How to Verify Your Identity

How to take a photo of yourself with your id to verify your identity

Selfie with ID document

What documents you can provide to verify source of financial ability

Acceptable documents for source of funds

Articles explaining how to verify proof of address and identity

Verification

Learn how you can keep playing responsibly

Safer gambling tips

Additional support

Responsible Gambling

Back to MetaWin

Find answers and get help from Intercom Support and Community Experts

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