As part of our commitment to maintaining a secure and trustworthy platform, MetaWin may require users to undergo a selfie verification process with their ID document to verify their account. This process helps us ensure that the person submitting the ID document is the legitimate owner of the account. Here's what you need to know about completing the selfie verification process:
Why Selfie Verification?
Selfie verification adds an extra layer of security to the verification process by confirming that the individual submitting the ID document is the same person depicted in the document.
How Selfie Verification Works
Prepare Your ID Document: Have a valid government-issued ID document (e.g., passport, driver's license) ready for the verification process.
Access the Verification Link: You will receive a unique Veriff link when verification is required.
Upload Your Document: Follow the instructions in Veriff to upload a photo or scan of an accepted document.
Complete the Process: Veriff will review the document. Once approved, withdrawals on your MetaWin account will be re-enabled.
Tips for Successful Selfie Verification
Good Lighting: Ensure that the area where you're capturing the selfie is well-lit to avoid shadows or glare.
Clear Image: Capture a clear and focused selfie with the ID document to ensure that all details are visible.
Match Details: Ensure that the details on your ID document match the information provided during the registration process.
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