Self-Exclusion Process
At MetaWin, we understand that some users may need to take a break from gambling to ensure responsible gaming behavior. Our self-exclusion process allows you to voluntarily exclude yourself from accessing our platform for a specified period. Here's how the self-exclusion process works:
Step 1: Initiate Self Exclusion
Request Self-Exclusion: To initiate the self-exclusion process, you can submit a request through live chat or Arena Discord.
Step 2: Self Exclusion Duration
Tell us how long you'd like to self-exclude for.
This can be any duration—from 24 hours, a week, a month, a year, or even longer.
Important Considerations
Withdraw Funds: Before initiating self-exclusion, we recommend withdrawing any remaining funds from your MetaWin account. Once self-excluded, you will be unable to access your account to make withdrawals.
Irreversible Process: Please be aware that self-exclusion is an irreversible process. Once initiated, you will be unable to access your account or participate in any gambling activities on MetaWin for the duration of the exclusion period.
Need Help?
Find more information about our responsible gaming policy or send us a message via our live chat for instant AI assistance or to submit a help request for additional support.
For more information about our Self-Exclusion policy, please visit: MetaWin Self-Exclusion Policy
Thank you for your commitment to responsible gaming at MetaWin.