Self-Exclusion Process
At MetaWin, we understand that some users may need to take a break from gambling to ensure responsible gaming behavior. Our self-exclusion process allows you to voluntarily exclude yourself from accessing our platform for a specified period. Here's how the self-exclusion process works:
Step 1: Initiate Self Exclusion
Request Self-Exclusion: To initiate the self-exclusion process, you can submit a request through live chat or Arena Discord.
Step 2: Self Exclusion Duration
1 Month
6 Months
1 Year
5 Years
Permanent
Important Considerations
Withdraw Funds: Before initiating self-exclusion, we recommend withdrawing any remaining funds from your MetaWin account. Once self-excluded, you will be unable to access your account to make withdrawals.
Irreversible Process: Please be aware that self-exclusion is an irreversible process. Once initiated, you will be unable to access your account or participate in any gambling activities on MetaWin for the duration of the exclusion period.
Need Further Assistance?
If you have any questions or need assistance with the self-exclusion process, our customer support team is here to help. Reach out to us via the Intercom chat on our website, and we'll provide guidance and support tailored to your needs.
We fully support your decision to prioritize responsible gambling behavior, and we're here to assist you every step of the way.
For more information about our Self-Exclusion policy, please visit: MetaWin Self-Exclusion Policy
Thank you for your commitment to responsible gaming at MetaWin.