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How to Change your Email

A Guide to Changing your MetaWin Account Email

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Written by Simi
Updated today

How to Change your Email

We understand that Players need to change their emails for different reasons - and we're here to help!

If you lose access to your email or are switching between domains, just contact Support and an Agent will be happy to help you with your request. Players cannot change their emails by themselves.

Expect to answer some security questions, and if everything is correct, your email change should go through.

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Email changes policy:

1) Initial change: Support cannot enact any email changes until 72 hours after account creation has elapsed. If you are in the first 72 hours after your account has been created, your email cannot be changed.

2) Wait Period: After any account details changes, Player accounts will not be eligible to change their email for 30 days. Players will have to wait 30 days to change their emails for second time. This would apply every time an email is changed.

3) Email Change Limit: Players are only allowed to change their email three times. This does not include the email you registered with.

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Contact Support to begin your email change process or if you have any questions!

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