At MetaWin, we value our players and strive to provide rewarding experiences through our rewards. Our rewards come in two forms: playable and cash. Here's everything you need to know about each type:

Playable rewards are credits that are added directly to your account balance. These credits are non-withdrawable and must be wagered at least once (1x) on our casino or sportsbook before they can be withdrawn as cash. Playable rewards enhance your betting experience by providing additional funds to explore our wide range of games and betting markets.

Cash rewards are exactly what they sound like – real cash that can be used across our platform without any restrictions. Whether you prefer competitions, casino games, or sports betting, cash rewards offer the ultimate flexibility. Unlike playable rewards, cash rewards do not need to be wagered before they can be withdrawn. You can use them to place bets, enter competitions, or simply cash out whenever you like.

Depending on the reward type and promotion, rewards may be added directly to your account balance or require manual claiming via the inventory section. If you need to claim your rewards, you'll typically have a specified time frame to do so before they expire. Be sure to check your inventory regularly to ensure you don't miss out on any rewards waiting to be claimed.

Once your rewards are in your account, you're free to use them however you like. Whether you're looking to try your luck in our casino, place bets on your favorite sports teams, or participate in exciting competitions, your rewards give you the chance to enjoy our platform to the fullest.

If you have any questions about playable or cash rewards, or if you need assistance claiming your rewards, our customer support team is here to help. Use the Intercom chat feature on our website to connect with a support representative for immediate assistance.