A voided bet is cancelled and treated as if it was never placed. Here's why it can happen and what to do if it affects you.
Why a bet may be voided
The event is cancelled or postponed. If an event doesn't go ahead as scheduled, bets on it may be voided.
The price was obviously wrong. If odds were clearly displayed or calculated incorrectly, MetaWin can void the bet. This includes a payout more than 100% higher than the market average. You can read more in the Odds / Time Changes section of our sportsbook terms.
Checking your bet
You won't always receive a separate message when a bet is voided, so My Bets is the best place to check the status of your bets.
Have a question about a voided bet?
Contact our support team through the Support section on the left-hand side of your account. Please include your Betslip ID so we can look into it quickly.