At MetaWin, we make it simple for you to track and reference your sports bets by providing easy access to "My Bets" section of your account. Here's how you can find your Sports Bet ID if you need to raise this with our customer support team in relation to bet settlement:
Accessing the My Bets Section
Log In to Your Account: Start by logging in to your MetaWin account using your credentials.
Navigate to My Bets: Once logged in, locate and click on the "My Bets" section. You can find this section in the main navigation menu or the left hand burger menu located under ‘sports’.
View Your Bet History: In the My Bets section, you'll see a list of your past sports bets, including details such as the date and time of the bet, the sports event or market, and the outcome.
In the My bets section, you’ll have the ability to filter bets according to specified date range or bet outcome (All, Open Bets, Won, Lost, Cashed Out, Cancelled & Refunded)
Find the Relevant Bet: Scan through the list of bets to locate the specific one for which you need the Sports Bet ID.
Click on the Bet: Click on the bet to view its details. This will typically expand the bet to display additional information.
Locate the Sports Bet ID: Within the expanded bet details, you'll find the Sports Bet ID. The Sports Bet ID is a unique identifier assigned to each bet for easy reference.
Note the Sports Bet ID: Make a copy of the Sports Bet ID. You can use this ID to raise a particular bet with customer support if needed, or reference it for future inquiries.
Need Help?
If you have any questions or encounter any issues while accessing your Sports Bet ID in the My Bets section, our customer support team is available to assist you. Don't hesitate to reach out for help or clarification.
Use your sports bet ID to reference any bet you may want to bring to the attention of our customer support team. Log in to your MetaWin account today to explore your bet history and track your bets with confidence!