The maximum amount you can withdraw depends on your MetaMax tier. These limits apply to both Web3 and custodial withdrawals, over a rolling 24-hour period.
Withdrawal limits by MetaMax tier
Unranked: $10,000 every 24 hours
Bronze: $25,000 every 24 hours
Silver: $50,000 every 24 hours
Gold: $100,000 every 24 hours
Platinum: $125,000 every 24 hours
Red Room: $500,000 every 24 hours
How net deposits affect your limit
Your limit for the next 24 hours is your tier limit plus your net deposits. Net deposits are the total crypto you've deposited into your MetaWin account, minus any withdrawals you've made, in the last 24 hours.
Example: you're at Gold tier and deposit $2,000. Your withdrawal limit for the next 24 hours is $100,000 + $2,000 = $102,000.
If you reach your limit
Further withdrawals will be blocked until enough time has passed for your recent withdrawals to fall back within your limit. You can check your MetaMax tier in your Rewards dashboard.
Need further assistance?
Contact our support team through the Support section on the left-hand side of your account, and we'll be happy to help.