You can manage some of your account information directly in your MetaWin profile. For sensitive changes such as updating your email address or wallet connections, you will need help from our support team to keep your account secure.
Updating your profile picture
You can update your profile picture at any time.
Go to My Account
Open Profile
Upload a new image and save your changes
Your new picture will update immediately.
Updating your email or wallet connections
Your email and connected Web3 wallets are used for signing in. Because these details control access to your account, they cannot be changed manually.
To update either of the following:
Your login email
Your connected wallet (MetaMask, Coinbase Wallet, WalletConnect, etc.)
You must request the change through our support chat.
A team member will guide you through a quick verification process and complete the update for you.
Need Further Assistance?
Reach out to live chat support for AI-powered help or escalation to our team.